randomjeeper
New member
:x this is a pretty long story, so get comfortable.
a few months ago i realized some of the pictures i posted on imagestation had been lost (by imagestation), but i guess to make it up to me, they gave me credit for getting 100 prints for free. i was going to copy down the code for the free pictures, but it was like 8 billion letters and numbers, so i didn't. in anticipation for getting free prints i've been going through my digital pictures (a lot of them!), and accumulating all the pictures i want prints of (since i went digital, i have no prints for anything that happened within the last year).
so a few days before the voucher expires, i go to get those codes. ah - ha they are gone :? , okay so now what? customer service time!!! i think to myself, not a problem, i'll contact them they'll give me the numbers and i'll be set.
okay first, where is the customer service on the site? so i find that. contact them through a live chat, some dude says yeah he can't help me so he'll send it to the exceptions team or something. i get an email saying they'll contact me in 24 hours. okay cool. 24 hours, nothing :roll: , so i get online again, and talk to the same dude i think, same story, get another email, etc. another 24 hours goes by (now the coupon is about to expire tomorrow at this point) and nothing :roll: . i'm starting to get pissed :x . well, lets try contacting them again. different dude this time, same thing, wait a day, two days, a week... nothing :evil: . so that's where i'm at now. i bet after all this they are going to say there is nothing we can do, if they ever get back to me :roll: .
so their customer service sucks :evil: , and they have no respect for being honest with their customers. last time i ever post pictures on there, and i am in the process of moving my pictures somewhere else (sully recommended photobucket i think?).
just needed to rant and figured, i'd share my story with you guys and tell people not to bother with them :twisted: .
a few months ago i realized some of the pictures i posted on imagestation had been lost (by imagestation), but i guess to make it up to me, they gave me credit for getting 100 prints for free. i was going to copy down the code for the free pictures, but it was like 8 billion letters and numbers, so i didn't. in anticipation for getting free prints i've been going through my digital pictures (a lot of them!), and accumulating all the pictures i want prints of (since i went digital, i have no prints for anything that happened within the last year).
so a few days before the voucher expires, i go to get those codes. ah - ha they are gone :? , okay so now what? customer service time!!! i think to myself, not a problem, i'll contact them they'll give me the numbers and i'll be set.
okay first, where is the customer service on the site? so i find that. contact them through a live chat, some dude says yeah he can't help me so he'll send it to the exceptions team or something. i get an email saying they'll contact me in 24 hours. okay cool. 24 hours, nothing :roll: , so i get online again, and talk to the same dude i think, same story, get another email, etc. another 24 hours goes by (now the coupon is about to expire tomorrow at this point) and nothing :roll: . i'm starting to get pissed :x . well, lets try contacting them again. different dude this time, same thing, wait a day, two days, a week... nothing :evil: . so that's where i'm at now. i bet after all this they are going to say there is nothing we can do, if they ever get back to me :roll: .
so their customer service sucks :evil: , and they have no respect for being honest with their customers. last time i ever post pictures on there, and i am in the process of moving my pictures somewhere else (sully recommended photobucket i think?).
just needed to rant and figured, i'd share my story with you guys and tell people not to bother with them :twisted: .
